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Refund & Exchange Policy

Refunds and Exchanges

Refund Policy

All sales are final. Only items that are damaged in shipment are eligible for a return. To complete your return we require a receipt or proof of purchase.

We will not refund or exchange items that are ordered by mistake or are no longer needed due to change in a doctor’s recommendation or any other reason.

To be eligible for a refund or an exchange, you must first email us at [email protected] within 7 days of receiving your items to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item, we will refund your shipping expense and we will ship out a replacement item if available. If a replacement is not available, we will refund the full purchase price of your item.

Non-returnable & Non-refundable items:

  • Gift-cards
  • Supplements, regardless if tamper-evident seal is broken or is not broken.
  • Digital downloads
  • Online courses
  • CDs
  • Books
  • Classes

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items may not be refunded.

Exchange Policy (if applicable)

We replace items only if they are damaged. If you need to exchange it for the same item, send us an email at [email protected] for return instructions.

Disclaimer: The entire contents of this website are based upon the opinions of Brown Family Chiropractic, unless otherwise noted. Individual articles are based upon the opinions of the respective author, who retains copyright as marked. The information on this website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice. We do not recommend any dosages until the patient has been evaluated by our doctors. It is intended as a sharing of knowledge and information from the research and experience of the doctors at Brown Family Chiropractic and their community. Dr. Brown & Dr. Pfarr encourage you to make your own health care decisions based upon your research and in partnership with a qualified health care professional. If you are pregnant, nursing, taking medication, or have a medical condition, consult your health care professional before using products based on this content.

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